Question 1

Is there an engagement?

Accepted Answer

You can easily change your plan at any time. Simply choose the plan that best fits your needs and preferences, and upgrade or downgrade as needed. Our system is designed to be flexible and user-friendly, allowing you to quickly adjust your plan to accommodate your evolving requirements. Our priority is to ensure you have the best experience with our service and uninterrupted access to the features and tools you need. Feel free to make changes to your plan whenever necessary, we’re here to support you every step of the way.

Question 2

Can I change my plan easily?

Accepted Answer

As a web scraping tool API service, we understand that our customers have varying needs and requirements at different times. That’s why we’ve designed our service to be flexible, with no long-term commitments or obligations. This means you can cancel your plan at any time if our service no longer meets your needs. We want to ensure that our customers have the freedom to make decisions and the flexibility to adjust their plans as required, without any restrictions or penalties. Whether you need to upgrade, downgrade, or cancel your plan, we are here to support you every step of the way.

Question 3

Can I try it for free?

Accepted Answer

Absolutely! We offer a free plan for ScrapingBot that allows you to perform up to 100 scrapes per month, with no payment details required to sign up. We understand that trying a new service can sometimes be daunting, so we’ve made it as easy as possible for you to explore our web scraping API without any commitment or risk. Our free plan is the perfect way to get started, offering all the features and functionality of our paid plans. This allows you to test our service thoroughly and see if it meets your needs. If you find that you require more scrapes or additional features, upgrading to a paid plan is simple and seamless. We’re committed to providing the best possible experience for our customers, which is why we include a risk-free trial period to ensure you are completely confident and satisfied with our service.

Question 4

Are unsuccessful requests deducted from scrapes?

Accepted Answer

No, unsuccessful requests are not deducted from your scrape count. We understand that not all requests may be successful, and we want to ensure that our customers are not penalized for failed attempts. Only successful requests—where data is successfully scraped and returned—count towards your monthly scrape limit. Unsuccessful requests, where data is not retrieved due to an error or any other issue, are not included in your count. This ensures you get the most value out of your plan and are only charged for the data you actually receive. Our goal is to provide a fair, transparent billing system and the best possible experience for our customers.

Question 5

How do I cancel my plan ?

Accepted Answer

Canceling your plan with ScrapingBot is quick and simple. Our platform is designed to be user-friendly, allowing you to make changes to your plan with just a few clicks. Since we don’t require long-term commitments or contracts, you have the flexibility to cancel your plan anytime—without any penalties or fees. If you have any questions or need assistance during the cancellation process, our customer support team is always here to help. We're committed to making your experience as easy and stress-free as possible.

Question 6

How to see my requests volume?

Accepted Answer

Great question! When you sign up for ScrapingBot, tracking your request usage is quick and easy. Your dashboard features a progress bar that visually displays the remaining number of scrapes available for your plan. This lets you see, at a glance, how many requests you’ve used and how many you still have left. It’s a simple way to stay on top of your scrape volume and ensure you don’t exceed your plan limits. For more detailed information about your usage, you can visit the billing or subscription section of your dashboard. If you ever have questions or need assistance with monitoring your requests, our customer support team is always here to help.

Question 7

Can I have several accounts?

Accepted Answer

At ScrapingBot, we maintain a one-account-per-user policy to ensure fairness and consistency across our platform. This approach allows us to provide all users with equal access to our services and resources. Allowing multiple accounts could compromise this fairness and is therefore not permitted under our policy. If you have specific requirements that necessitate having multiple accounts, we encourage you to reach out to our customer support team. We’re happy to discuss your needs and explore the best possible solution for you. However, as a general rule, limiting each user to one account helps us ensure our services remain accessible, reliable, and equitable for everyone.

Question 8

How can I delete my account?

Accepted Answer

If you would like to permanently delete your ScrapingBot account, you can do so by emailing our customer support team at support@scraping-bot.io. At ScrapingBot, we take data privacy and security seriously. Once we receive your request, your account will be fully deleted within 48 working hours. Please keep in mind that once your account is deleted, all associated data—including scrapes and any stored information—will be permanently removed from our platform. To avoid losing important data, we recommend downloading any information you wish to retain before submitting your deletion request. If you have any questions or concerns about deleting your account, our support team is always here to help.

Question 9

I need a custom number of requests. What should I do?

Accepted Answer

If you require a custom number of requests, feel free to reach out to us. Let us know about your specific use case, and we’ll be happy to create a custom plan tailored to your needs.

Question 10

The website I want to scrape doesn't appear in the API Store, what should I do?

Accepted Answer

If you're not getting the expected scraping result from a website or if you want us to add support for a website we do not currently support, let us know, we'll look into finding possible solutions.

Simple plan,
fair pricing

Free

Starter

Pro

Growth

Business

Do you need a
bigger plan?Contact us to have a custom plan with your specific needs.

Google Rating

Frequently asked
questions

Is there an engagement?

Can I change my plan easily?

Can I try it for free?

Are unsuccessful requests deducted from scrapes?

How do I cancel my plan ?

How to see my requests volume?

Can I have several accounts?

How can I delete my account?

I need a custom number of requests. What should I do?

The website I want to scrape doesn't appear in the API Store, what should I do?

Simple plan,fair pricing

Free

Starter

Pro

Growth

Business

Do you need a bigger plan?Contact us to have a custom plan with your specific needs.

Google Rating

Frequently asked questions

Is there an engagement?

Is there an engagement?

Can I change my plan easily?

Can I change my plan easily?

Can I try it for free?

Can I try it for free?

Are unsuccessful requests deducted from scrapes?

Are unsuccessful requests deducted from scrapes?

How do I cancel my plan ?

How do I cancel my plan ?

How to see my requests volume?

How to see my requests volume?

Can I have several accounts?

Can I have several accounts?

How can I delete my account?

How can I delete my account?

I need a custom number of requests. What should I do?

I need a custom number of requests. What should I do?

The website I want to scrape doesn't appear in the API Store, what should I do?

The website I want to scrape doesn't appear in the API Store, what should I do?

Simple plan,
fair pricing

Do you need a
bigger plan?Contact us to have a custom plan with your specific needs.

Frequently asked
questions